Delivery Information

PRODUCT AVAILABILITY

Important: due to licensing restrictions and support resources, Ultralink Solutions only cover customers in Australia and New Zealand. We reserve the right not to sell to person who is out of this area. If you insist to buy while locates in other countries, please contact our sales support first at sales@ultralinks.com.au, additional transportation fee maybe charged.


DELIVERY FEE

Delivery fee is shown in your shopping cart. It may vary based on your location, product weight and size of the items purchased. Shipping cost will not available for bulk orders (total weight >5kg), please contact us at sales@ultralinks.com.au under such circumstances. Other orders can be placed directly with displayed shipping cost.


DELIVERY TIME

If you're in Australia or New Zealand, orders placed and paid successfully before 5PM Monday to Friday will be shipped out within 2 business days if in stock. We will contact you if some one place order ahead that cause running out of stock, you can choose wait for shippment or cancel order and refund.
If your location is out of Australia or New Zealand, as product page declaration, we are under restriction to ship, there is no shipping cost available. If you place order before our confirmation, your order will be cancelled and refund.
 
Your order transit timeframe depends on your location. for items in stock:
- Australia metro areas, about 5 business days; regional areas about  6 - 7 business days, remote locations may up to 10 business days
- New Zealand about 5 - 10 business days
For preorder items which are out of stock, delivery time may up to 25 days. 
We will send you e-mail updating parcel's consignment number and courier company name once your order is shipped out. Please note that these are estimates only, if you have questions, please email us at service@ultralinks.com.au.
As claimed earlier, if you are in countries other than Australia and New Zealand, we may not able to support your order, we reserve the right not to ship, suggest you first contact us at e-mail: sales@ultralinks.com.au for your inquiry.